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Incident Manager

OzlerSIRS

Meet your 24-hour reporting obligation. Every time.

Mobile-first incident capture, AI-powered triage, countdown timers, investigation tracking, and audit-ready incident registers. Designed for the reality of care work.

Regulatory Trigger:
SIRS 24-hour Priority 1 reporting obligation
Pricing:
$150–$600 per facility/month
Key Features

Everything you need. Nothing you don't.

90-Second Incident Capture

Structured question flow guides workers through incident reporting in under 90 seconds. Mobile-first design works on any smartphone.

AI Triage Engine

Suggests incident classification — Priority 1, Priority 2, or non-reportable — based on structured data. AI suggests, human approves.

24-Hour Countdown Timer

Real-time countdown from the moment anyone in the organisation becomes aware. Automated escalation if critical thresholds are reached.

Manager Approval Workflow

Every classification requires human approval with full audit trail. Timestamped decisions, reviewer identity, reasoning captured.

Investigation Tracker

Templates for root cause analysis, corrective actions, and preventive measures. Assign tasks, set deadlines, track closure.

Audit-Ready Register

Complete incident history with all documentation, decisions, timelines, and outcomes. Export-ready for auditors and the NDIS Commission.

Frequently Asked Questions

Common questions about OzlerSIRS

Most providers are up and running within a week. Our onboarding team handles data migration, configuration, and staff training with a dedicated success manager.

OzlerSIRS works alongside your existing rostering and care management systems. We offer API integrations and CSV import/export capabilities.

All data is hosted on Australian infrastructure (AWS Sydney). We comply with Australian Privacy Principles, implement encryption at rest and in transit, and are on the SOC 2 Type II pathway.

Every customer gets a dedicated success manager, email and phone support during business hours, and access to our knowledge base. Enterprise customers receive priority SLA support.

Ready to see OzlerSIRS in action?

Book a 30-minute demo and we'll show you exactly how it works for your organisation.